Cashback exclusions
These items are not eligible for Cashback:
- Exclusions & promo code usage
- Items in the Travel category
- Charity and non-profit items
- eBay Plus membership
- Items with Best Offer accepted prices and Auctions
- Items paid using any type of voucher or eBay credit
We calculate Cashback based on the purchase price, excluding:
- Fees
- Taxes
- Shipping and delivery fees
This offer is not valid together with:
- Other store deals unless otherwise stated
- Promos or Vouchers not featured on ShopBack
- Any exceptions will be at the store's discretion.
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Terms and conditions
Cashback tracking
- Orders that are shipped to New Zealand are eligible for cashback.
- Cashback is available only if you visit the Ebay website & app via our platform.
- Ebay Australia can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Refunds, cancellations and no-shows
- Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll pro-rate the Cashback as an adjustment.
General disclaimers
- Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system will be banned and Cashback forfeited. ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
- Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.
Cashback tracking tips
- Always return to this platform and click through to Ebay for every new transaction. Make sure the link on our platform is the last link you use to visit the Ebay website.
- Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
- For Ebay, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
- If you encounter payment errors during your purchase, you should re-start your visit to the Ebay website from this platform to ensure that your Cashback continues to be tracked.
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Special notes from store
- Orders that are shipped to New Zealand are eligible for cashback.
- Any purchases made with the use of coupon or Voucher codes are not eligible for Cashback (unless otherwise stated) and will track at $0.
- Only purchases made through eBay Australia will earn Cashback. Cashback is valid when gift cards are used as a payment method
- Ensure that you DO NOT add products to your eBay wishlist and purchase/bid over 24 hours later, as Cashback may not be awarded.
- Ensure that you DO NOT click on advertising banners or sponsored links on the eBay website.
- Ensure that the seller has marked your order as sent once you receive your purchased items.
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